Shipping policy

Shipping Policy for Adjei & Co.

Last Updated: March 17, 2025

Thank you for choosing Adjei & Co.! We are delighted to offer shipping to the following regions from our location in Ghana: the European Union (EU), America, Australia, Africa, and Asia. Please review our shipping policy below for further details.

1. Processing Time

  • All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays.
  • You will receive a confirmation email once your order has been processed and is ready for shipment.

2. Shipping Methods and Delivery Times

  • We offer a variety of shipping options to ensure prompt delivery to our customers. Estimated delivery times are as follows:
    • EU:  5-10 business days
    • America: 5-25 business days
    • Australia:  7-30 business days
    • Africa:  3-10 business days
    • Asia:  5-20 business days
  • Please note that delivery times are estimates and may vary based on shipping carriers and other external factors.

3. Shipping Costs

  • Shipping costs are calculated during the checkout process based on your location and the weight of your order. You will see the total shipping cost before completing your purchase.

4. Customs and Import Duties

  • For international shipments, customs fees, taxes, or import duties may be applicable upon reaching your destination country. These charges are your responsibility, and we recommend checking with your local customs office for specific regulations and potential fees.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor your shipment's status and estimated delivery date.

6. Delivery Issues

  • If you encounter any delivery issues, such as delays or lost packages, please contact us at info@adjeiandco.com. We will work closely with you and the shipping carrier to resolve any concerns.

7. Contact Us If you have any questions or need assistance regarding shipping, please don't hesitate to reach out to us:

Adjei & Co.
Phone: +233 27 836 0907
Email: info@adjeiandco.com
Address: P.A. Plaza, Plot no 4, Spintex Road, GA-283-2973, Accra, Ghana